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Policies

Warranty - Massive Pro Audio is an authourized dealer for every brand we carry. The length of the warranty depends on the manufacturer and can range from a minimum of 1 year to a maximum of 3 years.


Shipping - All items under $99 ship free within Canada. A tracking number will be supplied within 24hrs. All items are packaged carefully with appropriate packaging material. Depending on the dimensions and size of the item we use the following shipping carriers. UPS, FedEx, Canada Post and Purolator Courier.


Returns - Items must be returned within 30 days after the buyer receives it and a refund will be given as money back. If the item arrives damaged then we will pay do have the item shipped back to us and offer a replacement or full refund. If the item being returned has not been opened a full refund will be given. The buyer is responsible for the return shipping costs. If an item is returned and was opened it will be subject to a 15% restocking fee.